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Scams & Legal

 Here we will be giving you the general public information on how you can protect yourself from being scammed. 

How we Vital Vitamins have our own ways and processes to stop this from happening.


All ideas have been put together by us, using common sense.

1. Vital Vitamins DO NOT directly sell to the general public, hence you should NOT receive any phone calls from our ONLY registered number, 0800 118 4098. (In the past we have been a victim of Business Rivalry, where other companies have used our INCOMING ONLY number to call out and harass the general public). 

2. Any companies that we work with would NOT or should NOT portray themselves as staff of Vital Vitamins Ltd or working on behalf of Vital Vitamins ltd. The companies that we work with are respected and would introduce themselves as themselves.

3. We work with brokers who refer customers to us, they set their own prices.

4. All customers are charged different and all customer are giving free products with each order.

5. We offer many ways to pay, Before or after receiving the products. Any good company will offer or agree to both ways of payment. 

6. We DO NOT accept Vouchers & Cash, (If we are to receive Vouchers or Cash as Rival Companies will use this technique), rest assure we will hand that in to the local police station. 

7. Our refund policy is very simple, if after buying for WHATEVER reason you want to return give us a call on the number which is stated on the invoice, and we will refund you the full amount. 9/10 times customers are under the impression we will not or refuse to refund you, this is not the case, in the same sense we would appreciate if when returning the products the products and free products, to be returned in good condition.

8. We strongly advise if for whatever reason you are unsure call us in the head office and we will assist you.

9. If you receive dodgy calls from 0800 118 4098, or someone portraying themselves as staff of Vital Vitamins ltd or stating they are a sister company, or stating they work for us, then DO NOT entertain them and do notify us at [email protected]

10. We do give trial products which are free, try before you buy.


NEVER GIVE OUT YOUR PERSONAL OR FINANCIAL DETAILS TO ANYONE YOU DO NOT TRUST WHEN BUYING PRODUCTS. ANY RESPECTED COMPANY WILL ALLOW CUSTOMERS TO PAY AFTER IF THEY ARE HAVING TRUST ISSUES.


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